General Terms and Conditions

In these terms and conditions, the following terms have the meanings set out below.

• Drimble: van Velden B.V., having its registered office in Hilversum and registered with the Chamber of Commerce under number 59080701.
• Customer: the natural or legal person acting in the exercise of a profession or business who enters into an Agreement with Drimble.
• Order: the online order, order form or accepted quotation setting out the Services, the subscription, the number of Users, the term and the fee.
• Agreement: the Order, these terms and conditions, any Service-Specific Terms and the Data Processing Agreement collectively.
• Services: the products and services provided by Drimble in accordance with the Order, such as access to the Data and the Drimble Technology, API and data services, and support.
• Service-Specific Terms: additional terms and descriptions applicable to a specific Service.
• Data: the business, personal and other information made available by Drimble as part of the Services.
• Contact Record: a record concerning a natural person containing at least their name and the organisation to which they are affiliated.
• Drimble Technology: the platform at drimble.com and the software, APIs, connectors (including MCP connectors), browser extensions and other technology of Drimble, including documentation.
• User: a natural person designated by Customer in accordance with Article 7 as a user of the Services.
• Customer Data: all data and materials uploaded, entered, collected or stored by Customer or Users in the course of using the Services.
• Third-Party Application: software or a service from a third party with which the Drimble Technology can interoperate, such as CRM, marketing and sales software, and AI assistants.
• Subscription Fee: the fee payable by Customer for the Services.
• Terms of Use: the terms of use of drimble.com.
• Data Processing Agreement: Drimble's data processing agreement within the meaning of Article 28 GDPR.
• GDPR: the General Data Protection Regulation (Regulation (EU) 2016/679).
• Confidential Information: information as described in Article 13.
• Business Day: Monday to Friday, excluding officially recognised Dutch public holidays.
• In Writing: by letter or email.

2.1 These terms apply to all offers, Orders and Agreements under which Drimble provides Services. They are intended for business customers. Drimble does not enter into agreements with consumers under these terms.

2.2 Drimble expressly rejects the applicability of any purchasing or other general terms and conditions of Customer.

2.3 The Agreement is formed once Drimble confirms an Order, or once Customer signs an order form or accepts it online. Drimble may refuse an Order.

2.4 In addition, the Terms of Use apply to the use of the platform. In the event of any conflict, the following order of precedence shall apply:

• a. the Data Processing Agreement, to the extent that it concerns the processing of personal data;
• b. the Order, to the extent that it expressly departs from these terms;
• c. the Service-Specific Terms;
• d. these terms;
• e. the Terms of Use.

2.5 If Customer consists of more than one (legal) person, each of them shall be jointly and severally liable for the performance of the Agreement. Any act, statement or signature of one of them binds the others, including in the event of renewal, amendment or termination.

2.6 Drimble makes these terms available electronically prior to the conclusion of the Agreement, so that Customer can store and print them.

3.1 Drimble provides the Services set out in the Order, either itself or via group companies or other auxiliary persons. Drimble makes the Services available via a secure online environment with personal login credentials, via an API, or in another agreed manner.

3.2 Drimble grants Customer, for the duration of the Agreement, a non-exclusive, non-transferable, and non-sublicensable right to use the Services in accordance with the Agreement.

3.3 The Services are provided as they exist at any given time. The Data is continuously updated and therefore changes over time. Customer is entitled to access the Data included in its subscription as available at that time.

3.4 Part of the Data originates from public registers and other sources and licensors. Whether Drimble can continue to provide that Data depends in part on those sources.

3.5 Drimble may modify, supplement, or discontinue features of the Drimble Technology. Drimble is not liable for doing so, provided that the Services continue substantially to conform to the description in the Order.

4.1 All intellectual property rights in and to the Services, the Data, and the Drimble Technology are vested in Drimble, its group companies, or its licensors. This includes, without limitation, copyrights, database rights, trade mark rights, and rights in software, design, and the selection and arrangement of the Data.

4.2 The Agreement does not transfer any rights to Customer, save for the limited right of use set out in Article 3.2. This also applies to Data that Customer downloads, exports, stores, or incorporates into its own materials. Customer waives any claim to ownership of the Data.

4.3 Customer acknowledges that the Data, in whole or in part, is unique and valuable and the result of a substantial investment by Drimble.

4.4 Third-party trade marks, trade names, and logos in the Services are the property of those third parties. A reference to a product, service, or enterprise does not constitute an endorsement or approval by Drimble, or vice versa.

4.5 Customer grants Drimble a royalty-free, worldwide, transferable, sublicensable, irrevocable, and perpetual licence to use and incorporate into the Services any suggestions, enhancement requests, and other feedback provided by Customer or Users. This does not apply to Customer's Confidential Information.

5.1 Drimble may make integration tools available, such as APIs, connectors, browser extensions and connections to Third-Party Applications. Drimble is not responsible for and does not endorse Third-Party Applications. The use thereof is subject to the terms of the relevant third party.

5.2 Customer may only load Data into Third-Party Applications for use by its own Users. Customer shall not grant access to Data via an integration to persons who are not Users.

5.3 API use is limited to the credits, limits and documentation associated with the subscription. API keys are confidential. Customer shall not include them in Third-Party Applications, unless Drimble expressly permits this.

5.4 If Customer connects the Services to a third-party AI assistant, for example via an MCP connector, that third party will process the requested Data under its own terms. Customer remains bound by the restrictions of this Agreement in doing so.

5.5 Drimble may offer beta or other early-stage features. Use thereof is optional and at Customer's own risk. Customer and Drimble may terminate such use at any time.

5.6 Beta features are provided without warranties, service levels or indemnities and may contain errors. Article 6 does not apply to them. Drimble is not liable for damage resulting from beta features, except in the event of intent or wilful recklessness on the part of its management.

6.1 Drimble shall ensure that the Drimble Technology is available at least 99.9% of the time per calendar month. Scheduled maintenance, disruptions beyond Drimble's reasonable control and interruptions of less than five minutes do not count.

6.2 If availability falls below this level, Customer may report this In Writing. If this occurs again within three months of that report, Customer may terminate the Agreement In Writing. Drimble shall then refund the prepaid Subscription Fee for the period following termination.

6.3 If Customer demonstrates by means of a representative sample that more than 5% of the Contact Records do not (or no longer) belong to the stated organisation, Customer may report this In Writing. Drimble shall then have 30 days to correct the Data to an accuracy of at least 95%. If Drimble fails to do so, Customer may terminate the Agreement, with a refund of the prepaid Subscription Fee for the period following the initial report.

6.4 Articles 6.2 and 6.3 set out Customer's sole rights in the event of insufficient availability or data quality.

6.5 Drimble provides reasonable support for the use of the Services, by email and chat on Business Days from 09:00 to 17:00 Dutch time. Drimble aims to acknowledge support requests within one Business Day. Service-Specific Terms apply to premium support.

7.1 Customer may designate no more than the number of Users specified in the Order. Each User shall receive their own log-in details. Log-in details are personal and may not be shared or used by anyone else.

7.2 A User is a natural person employed by Customer. A self-employed contractor or other non-employee may only be a User with Drimble's prior consent. Customer shall then ensure that such person uses the Services only as permitted by the Agreement.

7.3 If Customer or a User shares log-in details with someone who meets the criteria of Article 7.2 but is not a User, or if Customer designates more Users than agreed, Customer thereby expands its subscription. Drimble may charge the applicable price per User for each additional person, from the time of expansion until the end of the current term.

7.4 If a User's employment ends, their access shall lapse automatically. Customer shall notify Drimble immediately and ensure that such person no longer uses the Services. Customer may reassign a User seat in good faith to another employee.

7.5 Customer is responsible for compliance with the Agreement by Users. Users shall provide their name and business email address. They may be asked to accept the Terms of Use and to confirm that they are acting on behalf of Customer.

8.1 Customer shall use the Services solely for its own business purposes in the areas of sales, marketing, recruitment, business development, customer and market research, and customer research. Customer shall not use the Services for the benefit of or on behalf of any other party.

8.2 Within those purposes and subject to compliance with the law, Customer may:

• a. consult the Data;
• b. contact individuals from Contact Records regarding their profession, role or business;
• c. analyse the Data to identify commercial opportunities and research existing customers and prospects.

8.3 Customer is not permitted to:

• a. sell, rent, sub-licence, provide or otherwise make Data or Services available to third parties;
• b. incorporate Data or Services into its own products or services;
• c. use Data to compile advertising target audiences or place digital advertisements, except via services of Drimble or with its consent In Writing;
• d. use Data as a basis for decisions concerning the creditworthiness, insurability, employment, housing or government permits and benefits of natural persons, or for automated decision-making as referred to in Article 22 GDPR;
• e. decompile, reverse engineer or discover the source code of the Drimble Technology, except to the extent mandatorily permitted by law;
• f. reproduce, modify, create derivative works from or distribute the Drimble Technology to persons other than Users;
• g. share, rent or use access to the Drimble Technology for a timesharing, service bureau or similar service;
• h. create a security interest, such as a pledge, over the Drimble Technology;
• i. remove or alter proprietary notices;
• j. disclose results of benchmark tests to third parties without consent In Writing;
• k. circumvent limits on credits, Users or other usage limits;
• l. use bots, scrapers, crawlers or other automated means to access the Drimble Technology or extract Data, except via integration tools of Drimble or with its consent In Writing.

8.4 Customer shall use the Services in a responsible and professional manner. Drimble may implement technical limits to prevent excessive use, such as an unusually high number of downloads or screen views indicative of sharing with third parties. Customer may request the removal of a limit; Drimble shall decide thereon at its sole discretion.

8.5 Customer is solely responsible for all communication with individuals from Contact Records. This also applies to compliance with regulations on direct marketing, such as the Dutch Telecommunications Act (Telecommunicatiewet) and comparable rules in other countries.

8.6 If Drimble reasonably suspects that Customer or a User is using the Services in breach of the Agreement, Drimble may immediately suspend access until the breach has, in its reasonable opinion, been resolved. Drimble shall not be liable for such suspension. The term and Customer's payment obligation shall continue.

8.7 Customer shall forfeit an immediately payable penalty of €2 per Contact Record per third party if Customer, either intentionally or negligently:

• a. provides Contact Records to a third party;
• b. grants a third party access via login credentials of a User; or
• c. uses Contact Records for the benefit of a third party.

This penalty is without prejudice to Drimble's right to demand performance and claim full compensation for damages.

8.8 In the event of an actual or threatened unauthorised disclosure of Confidential Information or Data, the aggrieved party may claim performance, an injunction or other relief, including in summary proceedings. Legal remedies under the Agreement are without prejudice to statutory remedies, unless expressly provided otherwise.

9.1 Customer is responsible for the Customer Data. Customer warrants that it is entitled to provide the Customer Data to Drimble without infringing any third-party rights, such as privacy, portrait, copyright, trade mark, or contractual rights.

9.2 Customer shall ensure the provision of the required information to data subjects and obtain any necessary consents, so that Drimble can perform its obligations and exercise its rights. Customer shall not provide Drimble with special categories of personal data, criminal personal data, medical data, or financial data such as bank account numbers, unless agreed otherwise In Writing.

9.3 Customer grants Drimble the right to use the Customer Data to the extent necessary to deliver the Services, for example to match, clean, or enrich records. In respect of personal data contained in Customer Data, Drimble acts as a processor in accordance with the Data Processing Agreement.

9.4 Customer may export Customer Data during the term and up to 30 days after the end of the Agreement in a standard, machine-readable format. Thereafter, Drimble shall erase the Customer Data completely, unless statutory retention is required by law.

9.5 To the extent that the Services constitute a data processing service within the meaning of the Data Act (Regulation (EU) 2023/2854), the following shall additionally apply:

• a. Customer may request to switch to another provider or to its own infrastructure by observing a notice period of at most two months.
• b. Drimble shall complete the switch within a transition period of 30 days, or within such longer period as permitted under the Data Act where technically necessary. The Agreement shall remain in force during that period, and Drimble shall provide Customer with the information necessary for its exit strategy.
• c. Transferable are the Customer Data and the metadata generated by Customer itself, such as lists, notes, and labels. Data of Drimble is not covered by this to the extent protected by intellectual property rights or trade secrets of Drimble or third parties.
• d. Following the transition period, Customer shall have at least 30 days to retrieve the data. Thereafter, Drimble shall erase it completely.
• e. Drimble shall not charge switching fees. In the event of a switch prior to the end of a fixed term, Drimble may charge a proportionate early termination fee, to the extent permitted under the Data Act.
• f. Following a successful switch, the Agreement shall terminate and Drimble shall notify Customer thereof.

10.1 The Agreement is entered into for the term specified in the Order. Unless the Order provides otherwise, a monthly subscription will automatically renew each time by one month and an annual subscription by one year.

10.2 Customer may terminate a monthly subscription with effect from the end of the current month. Customer may terminate an annual subscription with effect from the end of the current contract year, subject to a notice period of one month. Drimble will remind Customer of the renewal of an annual subscription in good time.

10.3 Notice of termination may be given via the account settings or In Writing. Early termination is only permitted in the cases specified in these terms and conditions.

10.4 Either party may terminate the Agreement In Writing if the other party fails to perform a material obligation and does not remedy such breach within 30 days of receiving a notice of default In Writing.

10.5 Either party may terminate the Agreement In Writing with immediate effect if the other party is declared bankrupt, applies for or is granted a moratorium on payments (surseance van betaling), or ceases its business operations. The parties may also terminate the Agreement at any time by mutual agreement.

10.6 Upon termination of the Agreement, for whatever reason:

• a. Customer may continue to use Data that it has lawfully exported during the term for its own internal purposes, in accordance with the Agreement and applicable law, including the GDPR;
• b. Customer shall immediately cease using the Drimble Technology;
• c. Drimble may terminate access, accounts and login credentials and delete the Customer Data in accordance with Article 9.

10.7 If Drimble terminates the Agreement due to a breach by Customer, the Subscription Fee for the remainder of the current term shall become immediately due and payable.

10.8 If Customer terminates the Agreement due to a breach by Drimble, Drimble shall refund the prepaid Subscription Fee for the period following termination on a pro-rata basis.

10.9 Termination does not have retroactive effect. Amounts invoiced by Drimble prior to termination for performance already delivered shall remain due and payable.

11.1 Customer shall pay the Subscription Fee and any other fees set out in the Order. All prices are in euros and exclusive of VAT and other levies, unless stated otherwise.

11.2 The Subscription Fee is payable in advance for each payment period, via the payment methods on the platform. If Customer pays by invoice, a payment term of 14 days from the invoice date applies.

11.3 If Customer fails to pay on time, Customer shall be in default without notice of default being required. Drimble may then suspend access to the Services until all amounts have been paid, dissolve the Agreement, or claim immediate payment of all Subscription Fees still due for the current term. Suspension shall not affect the term or the payment obligation.

11.4 Customer shall owe statutory commercial interest (Section 6:119a of the Dutch Civil Code) on any overdue amount. In addition, Customer shall pay extrajudicial collection costs in accordance with the graduated scale of the Decree on compensation for extrajudicial collection costs (Besluit vergoeding voor buitengerechtelijke incassokosten), with a minimum of €40.

11.5 Customer shall pay without set-off, suspension, or deduction. A partial payment, or the acceptance thereof, shall not constitute a waiver of rights.

11.6 Drimble may index its prices annually on the basis of the consumer price index (CPI) of Statistics Netherlands (CBS). Drimble shall announce other price changes at least 30 days in advance; Customer may then terminate the Agreement with effect from the effective date. A price change shall take effect at the start of the next payment period.

11.7 Customer shall bear all taxes and levies on the Services, with the exception of taxes on Drimble's profit, capital, payroll, or personnel. For business customers in another EU Member State with a valid VAT identification number, the VAT may be reverse-charged. Customer shall indemnify Drimble against claims from tax authorities resulting from non-payment of taxes due by Customer, unless Drimble failed to remit tax paid by Customer.

12.1 Drimble processes personal data in accordance with the GDPR and its Privacy Statement on drimble.com. The parties shall comply with the GDPR and other applicable privacy legislation when providing or receiving personal data under the Agreement.

12.2 With respect to personal data in the Data that Customer receives via the Services, Drimble and Customer are each an independent controller. Customer is solely responsible for ensuring a valid legal basis, informing data subjects (Article 14 GDPR), handling their requests, and maintaining appropriate security.

12.3 Drimble maintains a list within the Drimble Technology of individuals who have objected or requested erasure. Customer shall consult this list at least monthly and delete Contact Records of those individuals from its systems, unless Customer has its own lawful basis for that individual.

12.4 If Drimble processes personal data on behalf of Customer, for example in Customer Data, it does so as a processor in accordance with the Data Processing Agreement.

12.5 Drimble may use data regarding the use of the Services for support, security, compliance with applicable laws and regulations, enforcement of the Agreement, and recommending suitable services. In aggregated or anonymised form, from which Customer and individuals cannot be identified, Drimble may also use this data to improve its services.

13.1 Confidential Information is all non-public information of a party or its group companies that is designated as confidential, or of which the recipient should reasonably understand that it is confidential. Examples include inventions, technical data, source code, working methods, development and business plans, customer and supplier lists, prices, and unpublished financial information. The commercial terms of the Agreement, including prices, are Confidential Information of Drimble.

13.2 The Data and business contact or company details concerning third parties are not Confidential Information. The restrictions set out in Article 8 apply to such information.

13.3 Each party shall keep the other party's Confidential Information secret, with the same degree of care as its own confidential information and never with less than reasonable care. It shall use that information solely for the performance of the Agreement and shall also impose this obligation on its employees and auxiliary persons.

13.4 Confidentiality does not apply to information that:

• a. the recipient demonstrably already knew, or that was already public;
• b. the recipient lawfully obtained from a third party without an obligation of confidentiality;
• c. has become public through no act or omission of the recipient;
• d. the recipient demonstrably developed independently, without using the Confidential Information.

13.5 If a party is required to disclose Confidential Information pursuant to the law or a court order, it shall inform the other party in advance to the extent permitted by law. It shall limit the disclosure to what is mandatory and shall reasonably cooperate with protective measures at the other party's expense.

13.6 Upon the disclosing party's request In Writing, the recipient shall return or destroy the Confidential Information.

14.1 Each party warrants that it is validly existing and authorised to enter into and perform the Agreement, without thereby breaching any other obligation.

14.2 Customer warrants that, in using the Services, it does not breach any laws or regulations or third-party rights, and that it does not encourage or permit such conduct.

14.3 Drimble warrants that it is authorised to grant Customer access to the Data and the Drimble Technology. Drimble collects the Data with due care and in accordance with applicable privacy legislation.

14.4 Except for the express warranties set out in the Agreement, Drimble provides the Services "as is" and "as available". Drimble gives no other warranties, express or implied, including in respect of fitness for a particular purpose, quality, accuracy, or non-infringement of third-party rights. Neither party may give warranties to third parties on behalf of the other party.

14.5 Drimble does not warrant that Customer complies with laws or regulations, standards, or policies, such as the Dutch Anti-Money Laundering and Anti-Terrorist Financing Act (Wwft) or sanctions rules, by using the Services. If Customer uses the Services for such purpose, for example for customer due diligence or sanctions screening, Customer remains fully and solely responsible for its compliance. Drimble is not liable for the use of or reliance on the Services for that purpose.

15.1 Customer shall indemnify Drimble, its group companies, directors, employees, and auxiliary persons against all third-party claims related to:

• a. use of the Data in violation of the law;
• b. a breach of the Agreement by Customer or Users;
• c. messages or materials that Customer sends to persons from Contact Records in violation of the law or third-party rights, including by email, telephone, post, or messaging service;
• d. use of the Services by a third party to whom Customer has granted access, including via login credentials of Users.

15.2 Drimble shall indemnify Customer against damages finally awarded by a court, and against amounts under a settlement approved by Drimble In Writing. This applies to legal proceedings in which a third party alleges that the Data or the Drimble Technology infringes its intellectual property rights. The indemnification shall not apply if:

• a. the claim is not specifically based on the Services;
• b. the claim arises from a combination of the Services with software, hardware, data, or processes not originating from Drimble, where the Services without such combination would not be infringing;
• c. the claim arises from a breach of the Agreement by Customer.

15.3 For indemnification to apply, the indemnified party must promptly inform the other party In Writing of the claim, grant it sole conduct of the defence and any settlement, and provide all reasonable cooperation at the indemnifying party's expense. Any settlement requires that the indemnified party is unconditionally released from all liability. This article sets out the sole obligations and remedies of the parties in respect of such claims.

16.1 The parties are not liable for indirect loss or damage, including consequential loss, lost profits, lost savings, loss of turnover, loss of or damage to data, reputational damage, and loss resulting from business interruption. This applies regardless of whether such loss or damage was foreseeable.

16.2 Drimble's total liability, on whatever legal basis and including indemnities, is limited to the Subscription Fee paid by Customer under the Agreement in the 12 months preceding the event giving rise to the damage.

16.3 Customer's total liability is limited to twice the Subscription Fee payable in respect of the 12 months preceding the event giving rise to the damage. This limitation does not apply to Customer's payment obligations, the indemnities under Articles 11.7 and 15.1, and the penalty under Article 8.7.

16.4 The limitations and exclusions of liability in these terms do not apply in the event of intent or deliberate recklessness on the part of the liable party or its executive management.

16.5 Liability for an attributable breach arises only after a notice of default In Writing setting a reasonable period for remedy, if the breach continues after that period. The notice of default shall describe the breach as comprehensively as possible.

16.6 Any claim for damages shall lapse if it is not submitted to the other party In Writing within 12 months after it arose.

17.1 A party is not required to perform an obligation for as long as it is prevented from doing so by force majeure. Force majeure includes, among other things: disruptions at suppliers or hosting providers, power, internet or telecommunications outages, cyberattacks despite reasonable security measures, the unavailability of sources or registers on which the Data is based, government measures, natural disasters, epidemics, war, terrorism and industrial unrest.

17.2 Force majeure does not release Customer from its payment obligations.

17.3 If the force majeure continues for more than 60 days, either party may terminate the Agreement In Writing. What has already been delivered will be settled on a pro rata basis, without the parties owing each other anything further.

18.1 During the term and for two years thereafter, Customer shall maintain complete and accurate records of its use of the Data and the Drimble Technology, enabling compliance with the Agreement to be verified.

18.2 Drimble may audit those records and the systems involved, either itself or through an independent auditor bound by a duty of confidentiality. Drimble shall give at least 10 Business Days' prior notice of an audit and shall carry it out during business hours, causing as little disruption to Customer as possible. The audit shall be limited to compliance with the Agreement.

18.3 The costs of an audit shall be borne by Drimble. If the audit reveals a material breach, Customer shall reimburse the reasonable costs of the audit, without prejudice to Drimble's other rights.

19.1 Drimble may amend these terms. It shall announce an amendment In Writing or via the platform at least 30 days prior to the effective date.

19.2 If an amendment materially disadvantages Customer and Customer does not agree to it, Customer may terminate the Agreement In Writing with effect from the effective date. If Customer does not terminate, the amendment shall apply from the effective date.

19.3 Amendments arising from legislation or regulations or that do not disadvantage Customer may take effect earlier. Other deviations from the Agreement shall only apply if the parties agree to them In Writing.

20.1 Reference. Drimble may use Customer's name and logo as a reference in its marketing until Customer revokes that permission In Writing.

20.2 Assignment. Either party may assign the Agreement without consent to a legal successor in the event of an acquisition, merger, or sale of (part of) its business; the other party grants its cooperation in advance in this respect. Assignment by Customer shall only take effect 14 days after notice In Writing to Drimble and is not permitted to a competitor of Drimble without its consent In Writing. Any other assignment requires the prior consent In Writing of the other party.

20.3 Notices. Customer shall provide an email address for notices. Notices shall be given by email and are deemed to have been received at the moment of transmission, unless the sender receives an error message. Notices to Drimble shall be sent to support@drimble.com.

20.4 Entire Agreement. The Agreement contains all arrangements concerning its subject matter and supersedes all prior agreements and communications in respect thereof. All amounts are in euros, unless expressly stated otherwise.

20.5 Sanctions. The parties represent that they are not included on any sanctions list of the European Union, the United Nations, or the Netherlands, and are not owned or controlled by a sanctioned person. Customer shall ensure that the Services are not used in violation of sanctions or export control regulations, or by or for the benefit of a sanctioned person.

20.6 Severability. If a provision is void or voided, the remaining provisions shall remain in effect. The parties shall then replace the provision with a valid provision that aligns as closely as possible with the purpose of the original provision.

20.7 Survival. Provisions that by their nature are intended to continue to apply after the end of the Agreement shall remain in force. This applies, among other things, to the clauses on intellectual property, confidentiality, indemnification, liability, audit, and applicable law.

20.8 No Waiver. If a party does not (immediately) exercise a right, this shall not constitute a waiver of that right.

20.9 Language. These terms and conditions are available in Dutch and English. In the event of any discrepancy between the two versions, the Dutch text shall prevail.

21.1 The Agreement and all disputes arising out of or in connection with it, including non-contractual disputes, are governed by Dutch law. The Vienna Sales Convention (CISG) does not apply.

21.2 The parties shall first attempt to resolve any dispute through mutual consultation.

21.3 Disputes shall be submitted exclusively to the competent court of the District Court of Midden-Nederland. This also applies to urgent relief, such as in summary proceedings.